CLUB TRINITY:

Club Trinity is a great starter subscription for fashion explorers who are new to rental or looking to just rent fashionable pieces for certain occasions. From as little as At just $79/month for new subscribers (usual $109/month), Club Trinity members can rent up to 6 pieces of mid-luxury & contemporary brands each month with no-wait time in between orders. Click here to find out more about our Club Trinity benefits.

CLUB INFINITY:

Club Infinity is our unlimited rotational subscription rental offering for members. For a low monthly subscription of just SGD179, you will be able to access and select 4 luxury designer items at any one time from our catalogue and have your Fab Pack delivered to you the next day*. Look your best in your new pieces and when you are ready to select the next batch, simply initiate a returns collection through our website for a complimentary pick-up*. Once the 4 returned items have been satisfactorily assessed, you will be notified and will be able to pick your next Fab pack. Click here to find out more about our Club Infinity benefits.

CLUB FABAHOLICS:

We’ve saved the best for last! Our Club Fabaholics members enjoy an unrivalled selection of luxury, mid-luxury & contemporary pieces from our vast catalogue – including evening-wear* and special occasion wear* (both exclusive to Club Fabaholics). With unlimited rotation of orders (5 pieces each order) a month, look and feel your best in Club Fabaholics. Enjoy the added benefit of a one-for-one online swop with no wait time in-between orders. Click here to find out more about our Club Fabaholics benefits.

Both Club Infinity and Club Fabaholics members enjoy unlimited rotations a month, free next-day delivery (orders placed by 3pm on weekdays) and premium dry cleaning all included.

Starting from just $138/month^ for Club Infinity and $208/month^ for Club Fabaholics (^prices based on semi-annual package plans), Club Infinity members will enjoy renting on average 8-12 luxury pieces each month with a combined average retail value estimated at SGD9,600 a month for 12 pieces, whilst Club Fabaholics members enjoy renting up to 15-20 pieces a month with a combined average retail value estimated at SGD12,000 a month for the 15 pieces.

Furthermore, Club Fabaholics members enjoy the added benefit of one-for-one Fab Pack swop with no-wait time in between online orders. Once you are done with the current Fab 5, simply initiate a return and you will immediately be able to place your new order. Your new Fab 5 will be delivered to you next working day* and the current Fab Pack will be collected at the same time. As a Club Fabaholic member, you maximise your flat monthly fee by getting more pieces and we save the environment with less carbon footprint through a combined delivery/collection, it’s a win-win for both!

*for orders placed by 3pm on weekdays only. No delivery/collection on Sundays and public holidays

Club Trinity is our highly affordable fixed rotation subscription rental model for members who are new to the concept of fashion rental or just require some dressier pieces for certain events (think birthday celebrations, night-out with gal pals!). For a fixed monthly subscription of SGD109 (first month at just SGD79), you will be able to access and select 6 mid-luxury & contemporary designer items each month from our catalogue and have your Fab Pack delivered to you the next day*. Look your best in your 3 fab pieces and when you are done with the 3 pieces, simply initiate a returns collection online and place your next Fab 3 order immediately after. We will deliver and collect your returns at the same time.

*for orders placed by 3pm on weekdays only. No delivery/collection on Sundays and public holidays

Yes, we do offer rental of items on per-piece basis from a separate catalogue accessible here. Rental rates indicated are applicable for 4 days or 8 days at any one time.

Members are welcome to make an appointment to try on interested pieces at our style-suite which is located at 16 Mohamed Sultan Road. We also include a fit guide for each item on our website and we encourage members to peruse them before making a decision.

Alteration is not permissible to most pieces but the temporary alteration of length may be possible for certain maxi-length dress/evening gowns. The alteration fee for such permissible pieces will be borne solely by the renter.

Members who rent ad-hoc Event will need to schedule a returns collection by the end of their rental period (4 days or 8 days) or additional rental rates will automatically apply in such instance. Subscription club members can hold onto their current Fab pack for up to 30 days before they schedule a return.

Once the member’s items have been picked up, they will be sent back to our office the following day and we will require 1 working day to process and inspect the returned items. For Club Infinity members, once the items have been satisfactorily assessed, they will be notified immediately and can select their next Fab 5 for delivery.

Club Trinity and Club Fabaholics members enjoy the added benefit of not having to wait before they can pick their next Fab 5. Upon initiating a return, they will be able to immediately pick their next Fab Pack and have the new pieces sent to them the next day* and our team will also collect the current Fab pack at the same time. You maximise your flat monthly fee by getting more pieces and we save the environment with less carbon footprint through a combined delivery/collection, it’s a win-win for both!

If a particular item that you fancy is indicated as unavailable, you may simply add the item to “My Waitlist’’. Once the item is returned and cleaned, you will be notified immediately via email of its availability!

We understand that this is an important area of concern. Hence, we provide a sizing assessment and also attach a fit guide for each item listed on our platform. However, in the unfortunate event that a particular piece does not fit, we regret to inform that we are unable to do a one-for-one exchange. You can schedule a returns collection when you are ready to return all items in your Fab Pack.

As Singapore’s first peer-to-peer luxury fashion rental platform, we bring together consignors with beautiful fashion pieces and renters who love fashion. A growing number of our consigned inventory are new with tags but most of our listed items are pre-loved. Some items might have been altered by our consignors and we indicate clearly such altered pieces in our product listing.

We take great pride in respecting every item with the same level of care and love as if they are our own and we do not list items that have obvious defects nor stains but some items, however, might come to us with very minor unnoticeable defects or stains that we accessed to still be acceptable. Such items will be indicated in the product listing details.

We believe that good things are meant to be shared and items may from time to time be made available for sale through sale events or collaborate with brand owners to promote their items for sale.

We believe in empowering our members with value and flexibility and hence, we don’t tie you down with lengthy contracts or minimum lock-in periods. In the unfortunate event that you would need to cancel your subscription, you can do so anytime by logging into your online account. We are, however, unable to process any pro-rated refunds for any unused days or months (for package plans subscribers).

Payout for each item will depend on the brand and its estimated retail value, the item’s condition and its seasonality (current vs past season). Our Managed Wardrobe Solutions’ Guide is available here for your reference and the full payout and consignment process will be shared during the assessment appointment.

We offer a hybrid of guaranteed rental income and income receivable each time your item gets rented out through our ad-hoc rental model. We are pleased to also share that starting October 2019, we also offer an outright purchase of your items.

Every item is consigned on a three-month basis and item renewal is subject to the mutual agreement between our Consignor and TTC.

You will be paid at the end of the three-month consignment period.

All personal information provided on our website is digitally encrypted and securely stored. Your credit card details are securely maintained by Stripe and not stored on our server.

In the event of major/total damage or loss by a renter of your item, TTC will undertake a fair value compensation to our provider for this distress based on a prepared liability chart. Full details of this will be shared upon the initial assessment meeting and your approval will be required prior to TTC’s acceptance of the consignment.

Every Club order is subject to a SGD8 insurance fee (applies across Club Trinity, Club Infinity & Club Fabaholics) that covers our member up to SGD40 for the rented item/s for that specific order. This SGD40 covers any additional specialised cleaning and repair costs that may be needed to salvage the item/s.

For Per-Event rental, a 5% insurance fee on the rental price is levied per item and covers you up to 5X of the insurance amount paid for any additional specialised cleaning and repair costs that may be needed to salvage the item/s.

However, in the event of a major/total damage or loss, we regret to inform that you will be liable for replacement cost which is set at 80% of the indicated estimated retail value of the item/s on our website. Such costs must be paid to TTC within 7 working days upon your receipt of our letter of demand (to be sent electronically and via registered mail).

We take pride in ensuring a premium client experience for our members and this applies even in our delivery method. As a company that focuses on sustainability, we strongly believe in minimising plastic/paper usage to help our planet be greener!

All our orders are inspected, pressed and delivered to our members hung in a garment cover. So there’s almost no need for you to fret over ironing/pressing of the clothes before you wear them. Simply unzip the garment cover and you are literally good to go!

Once you are ready to return the items and have initiated the request on the website before 3pm on a weekday, we will be collecting the items from you the next day (no collection on Sundays and public holidays).

If the collection request is initiated after 3pm on a weekday, the collection will be 2 working days after. Upon collection, we require one working day to assess the returned items. For Club Infinity members, once all items are satisfactorily assessed, you will be notified immediately through email and can proceed to choose your next batch of Fab Pack.

Due to the foreseeable large numbers of daily collections/delivery to be scheduled each day, we will not be able to accommodate every member’s request for specific pick up timing in order to avoid any delivery/collection error to our members.

We wish to add as well that members who rent by per-wear will need to schedule a collection by the end of their rental period (4 days or 8 days) or additional rental rates will apply in such instance.

Club members can hold onto their current Fab Pack for up to 30 days before they schedule a return. Once the member’s items have been picked up, they will be sent back to our warehouse the following day and we will require 1 working day to process and inspect the returned items. For Club Infinity members, once the items have been satisfactorily assessed, they will be notified immediately and can select their next Fab 5 for delivery.

There is no charge to you for any standard delivery and collection. For Express Delivery, there will be a nominal fee that will be levied and this is shown at the order page when you check out.

Every item is fully laundered after each rental and we have joined forces with Singapore’s most eco-friendly and premium laundromat For The Love of Laundry to handle all our laundry and dry-cleaning needs.

All dry-cleaning and laundry costs will be borne by TTC.

Yes, all items are cleaned by our laundry partner For the Love of Laundry.